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CTI Phone System Discovery Session

CTI Phone System Discovery Session

整理來電、客服、紀錄與回撥流程，評估是否適合導入 CTI 或自動化。

NT$990
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Description

電話流程常見問題不是只有接不接得到，而是來電後有沒有紀錄、分派、追蹤與回撥。這個診斷會先協助整理目前電話與客服流程。


下單後請提供目前接電話方式、客服人數、紀錄工具、常見問題與想改善的地方。

本服務交付一份流程整理與導入方向建議。若需要串接電話系統、CRM、LINE 或自動語音流程，會再另行估價。
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  • Tcat - Frozen
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  • Credit Card
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